Privacy policy

Last Updated: September 10, 2026

Lierova respects your privacy and is committed to protecting the personal information you provide when using our online store.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase from the Lierova website.

This Privacy Policy applies to information collected through our website, online store, orders, customer service communications, and related services.

1. Business Information

Brand Name: Lierova
Legal Business Name: LIERIN RUTTER FV INC
Business Address: 122 MARKET ST, KITTANNING, PA 16201, United States
Email: info@lierova.com
Phone: +1 512-737-8460

For privacy-related questions or requests, please contact us using the information above.

2. Information We Collect

When you visit our website, place an order, contact us, or use our services, we may collect information necessary to provide and improve our services.

Depending on how you interact with our website, this information may include:

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Shipping address
  • Billing address
  • Order information
  • Product information
  • Information you provide when contacting customer service
  • Information you submit through contact forms or other website forms

Order and Transaction Information

When you place an order, we may collect information related to the transaction, including:

  • Products purchased
  • Order number
  • Order date
  • Order amount
  • Shipping information
  • Delivery information
  • Refund or return information

Payment transactions are processed through payment service providers. We generally do not store complete payment card information on our own systems.

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language preferences
  • Referring website
  • Pages viewed
  • Date and time of website visits
  • Website interaction information
  • Cookies and similar technologies

This information helps us understand how visitors use our website and allows us to maintain, secure, and improve our online store.

4. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Processing payments through payment service providers
  • Shipping and delivering products
  • Providing order confirmations and shipping updates
  • Responding to customer service requests
  • Processing returns, refunds, and exchanges
  • Communicating with you about your orders
  • Maintaining and improving our website
  • Improving products and customer experience
  • Detecting and preventing fraud or unauthorized activity
  • Maintaining website security
  • Troubleshooting technical problems
  • Complying with applicable legal and regulatory requirements

We use personal information only for purposes reasonably related to operating and improving our business and providing services to customers.

5. Payment Information

Payments made through our online store may be processed by third-party payment providers.

Depending on the payment method selected at checkout, your payment information may be handled directly by the applicable payment provider.

Payment providers may process information such as payment card details or other payment credentials according to their own privacy policies and security practices.

We do not intentionally store complete payment card numbers on our own systems.

6. Shipping and Delivery Information

To fulfill your order, we may provide necessary customer information to shipping and delivery service providers.

This information may include:

  • Customer name
  • Shipping address
  • Phone number
  • Email address
  • Order details

This information is used to process and deliver your order and to provide shipment-related services.

7. Service Providers

We may work with third-party service providers that help us operate our online store and provide services to customers.

These providers may support functions such as:

  • Website hosting and e-commerce services
  • Payment processing
  • Shipping and delivery
  • Website analytics
  • Fraud prevention
  • Website security
  • Customer support
  • Technical services

Third-party service providers may access information only to the extent reasonably necessary to provide services to us or to support our business operations.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate the website and improve your shopping experience.

Cookies may be used for purposes such as:

  • Remembering website preferences
  • Maintaining shopping cart functionality
  • Understanding website traffic
  • Improving website performance
  • Providing security
  • Analyzing how visitors use the website

You may be able to manage or disable certain cookies through your browser settings.

Please note that disabling certain cookies may affect some website functionality.

9. Website Analytics

We may use analytics technologies to understand how visitors interact with our website.

Analytics information may include:

  • Pages visited
  • Time spent on the website
  • Device and browser information
  • General website interaction information
  • Traffic sources

Analytics information helps us understand website performance and improve our products and services.

10. Marketing Communications

If you choose to subscribe to marketing communications from Lierova, we may use your email address to send information such as:

  • Product information
  • New product announcements
  • Store updates
  • Promotional communications

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the applicable communication or by contacting us.

We will not require you to receive marketing communications as a condition of purchasing products from us.

11. How We Share Information

We may disclose personal information when reasonably necessary to operate our business and provide services.

This may include sharing information with:

  • Payment service providers
  • Shipping and delivery providers
  • E-commerce and hosting service providers
  • Analytics and technical service providers
  • Customer service providers
  • Fraud prevention and security providers
  • Professional advisers when necessary
  • Government authorities or law enforcement when legally required

We do not disclose personal information to unrelated third parties for purposes unrelated to providing, maintaining, or improving our services unless permitted or required by applicable law.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we take reasonable measures to protect personal information, we cannot guarantee absolute security.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining customer orders
  • Providing customer service
  • Maintaining business records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal, tax, accounting, and regulatory requirements

When information is no longer reasonably required, it may be deleted or securely disposed of in accordance with applicable requirements.

14. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Ask questions about how your information is used
  • Opt out of certain marketing communications

Some requests may be subject to applicable legal limitations or verification requirements.

To make a privacy-related request, please contact us at:

info@lierova.com

15. Children's Privacy

Our website is not intended for children who are under the minimum age required by applicable law to independently provide personal information.

We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation.

16. Third-Party Websites

Our website may contain links to third-party websites or services.

These third-party websites operate independently from Lierova and may have their own privacy policies and practices.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the beginning of this policy.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

Lierova
Legal Business Name: LIERIN RUTTER FV INC
Address: 122 MARKET ST, KITTANNING, PA 16201, United States
Email: info@lierova.com
Phone: +1 512-737-8460
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM ET